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  1. #1
    Mentor S2KG's Avatar
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    Calgary, Alberta, Canada
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    Shout out to AJ at VapeEscape!

    This morning I placed an order for a Chaplin drip tip & the new Pharo drip tip. I desperately wanted that pharo tip for my Valkyrie.
    I also ordered a bunch of juice ETC. However, they were sold out of the pharo drip tip but had not yet updated there site.

    Within an hour after my order I was contacted by AJ explaining the situation and he asked me if I would like a refund for the one drip tip, or if he would like me to switch it out for another order.
    I told him I would be happy to switch it out for another order. After that he told me everything was ready to go, apologized again for the inconvenience and told me to expect something special in my order for the mix up.
    The story may sound a bit plain, but for me the entire situation was handled extremely well and I felt like a very welcomed customer. His response time was fast, he wanted to make sure what I wanted in lui of the drip tip before he sent the order out, and he is even willing to throw me something for the mishap.

    I was very happy with there service today, very happy indeed!

    One of the best "Non Calgary" Vendors I have ever dealt with thus far!

  2. Likes neos, smithpack0, Haze liked this post
  3. #2
    Guru Trainer Dee's Avatar
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    Jan 2013
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    AJ is awesome. Somewhere in the online vendor section is an old post of mine where he went above and beyond to get my stuff to me when Canada Post randomly decided my apartment didn't exist one day. He is also a super knowledgable and fun guy to chat with. I do not hesitate to send friends to his site to shop.


    Everything tastes better from a bunny head!

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  5. #3
    Advanced Mentor oncesubtile's Avatar
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    Nov 2013
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    On the Shuswap, BC
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    Always good to know. Thanks

 

 

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